Locations
Enhancing Your
Digital Experience
At South Shore Bank, we’re always looking for ways to better serve our clients. We are excited to be transforming our digital platforms to offer a more robust experience with innovative new features and tools. We can’t wait for you to see it.
Key Dates
Saturday–Sunday, July 19–July 20
- Banking Center locations and FACE2FACE® Virtual Tellers will not be open.
- ATMs can be used for withdrawals only.
- Online and mobile banking are limited to balance view and will only.
Monday, July 21
- System upgrades complete.
- Regular banking hours and services resume.
Online and Mobile Banking FAQs
If you have a question about the new Online and Mobile Banking platform or the conversion processes, try here first.
Looking for Business Banking?
Before
Friday, July 18
- Contact Information: Confirm all of your contact information is up to date (email and mobile phone).
- Account History & Transaction Detail: While account and transaction history will transition to the new experience, we recommend downloading any transaction detail that you may need historical access to.
- Bill Pay: Bill Pay will be transitioning to the new experience. As a best practice, we advise you to download your Bill Pay History and Payees for your records.
- Zelle®: You must reenroll in Zelle® after the update. Zelle® contact information will not transfer, so be sure to take note of all of your Zelle® contacts.
- Review FAQs: We've posted FAQs along with short video tutorials to familiarize yourself with our new banking tools.
Saturday &
Sunday,
July 19- July 20
- Banking Center locations and FACE2FACE® Virtual Tellers will not be open.
- ATMs can be used for withdrawals only.
- Access to Online and Mobile Banking will be in VIEW MODE ONLY.
Monday,
July 21
Begin using the upgraded Online and Mobile Banking Solutions. To get started:
- After 9 AM, Log in at SouthShoreBank.com using your current Username.
- Accept the Terms & Conditions and follow the instructions mailed to you.
- Download the new South Shore Bank Mobile App on your mobile device. Your login will be the same as it is for Online Banking. Remember to delete the current South Shore Bank Mobile App.
Coming Soon
Download the New Mobile App
New Short Video Tutorials