Mortgage – Payoff Information

How do I obtain the amount to pay off my mortgage loan?

Secure Portal: Submit your request quickly and securely using our online payoff portal Submit a Residential Payoff Request

Phone: Call our toll-free number at 800.875.3553 or 781.682.3715 x 6006.

Fax: Send your request to 781.380.0526.

Email: Submit your request to [email protected]

Mail: Write to P.O. Box 151, Weymouth, MA 02188.

Can I payoff my mortgage loan at a branch?
  • After you receive a payoff quote from our Loan Servicing area, you can bring payoff funds into a branch office.
  • Please allow time for the payoff funds and any paperwork to be forwarded to the mortgage servicing area.
  • Interest continues to accrue until the payoff is processed. Payoffs are processed the day they are received in the mortgage servicing area.
How do I pay off my mortgage loan?
  • Wire: the wire should be sent to South Shore Bank, 1530 Main Street South Weymouth, MA, ABA number 211371447/Loan Payoff and further note that includes the borrowers name and loan number.
  • Check: A payoff check mailed to: South Shore Bank, Loan Servicing, P. O. Box 151, Weymouth, MA 02188 or to 1530 Main Street, Weymouth, MA 02190