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Contact Us

By Phone

Main phone: 
(781) 682-3715 or toll-free: (800) 875-3553

Telephone Banking:
(781) 335-7512 or toll-free: (800) 419-1700

Main Fax:
(781) 337-8513

By Mail

Administrative and Lending Offices
1530 Main Street
South Weymouth, MA 02190

Contact Us Online

Please fill out our Personal Contact Us Form or Business Contact Us Form

Please Note: Information sent in these manners is not secure and is not reviewed during non-business hours. Time-sensitive requests or private information, such as account numbers, should not be sent through our Contact Us form or through email.

Customer Information Center

(781) 682-3715 or toll-free: (800) 875-3553


Monday - Friday: 7 am to 7 pm
Saturday: 7 am to 2 pm

Routing Number: 211371447

By Visiting a Nearest Branch

Find a Location

To Report a Lost or Stolen ATM or Debit Mastercard®

During regular business hours:
(781) 682-3715 or toll-free: (800) 875-3553

After hours:

(800) 554-8969

Agent Connect

When requested by a South Shore Bank customer service representative, click here to direct chat with a specific agent.  You will be provided with an access token by the agent to initiate a direct chat session.