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Contact Us

Customer Information Center

Monday - Friday: 7 am to 7 pm
Saturday: 7 am to 2 pm

(781) 682-3715 or (800) 660-7800

Telephone Banking:
(781) 335-7512 or toll-free: (800) 419-1700


Main Fax:


Administrative Offices: 1530 Main Street, South Weymouth, MA 02190

Mortgage Pay Off Requests

Phone: (800) 875-3553 or (781) 682-3715 x 6001

FAX: (781) 380-0526

eMail:  (Payoff requests only!)

Mail: P.O. Box 151, Weymouth MA 02188

Contact Us Online

Please fill out our Personal Contact Us Form or Business Contact Us Form

Or email us at ; for businesses

Please Note: Information sent in these manners is not secure and is not reviewed during non-business hours. Time-sensitive requests or private information, such as account numbers, should not be sent through our Contact Us form or through email.

Visit a Nearby Branch

Find a Location

To Report a Lost or Stolen ATM or Debit Mastercard®

During regular business hours:
(781) 682-3715

After hours:
(800) 554-8969

Investment Services

Braintree Office: Patrick C Dougherty (781) 664-6354

Weymouth Office: David W Kelson, Jr. (781) 682-3209; Albert A Smith, Jr. (781) 682-3217 

Agent Connect

When requested by a South Shore Bank customer service representative, click here to direct chat with a specific agent.  You will be provided with an access token by the agent to initiate a direct chat session.