Customer Information Center
Monday - Friday: 7 am to 7 pm
Saturday: 7 am to 2 pm
781.682.3715 or 800.660.7800
781.335.7512 or toll-free: 800.419.1700
eMail: cic at southshorebank dot com
Administrative Offices: 1530 Main Street, South Weymouth, MA 02190
Mortgage Pay Off Requests
Phone: 800.875.3553 or 781.682.3715 x 6001
eMail: loanservicing at southshorebank dot com (Payoff requests only!)
Mail: P.O. Box 151, Weymouth MA 02188
Contact Us Online
Or email us at cic at southshorebank dot com; for businesses bob at southshorebank dot com
Please Note: Information sent in these manners is not secure and is not reviewed during non-business hours. Time-sensitive requests or private information, such as account numbers, should not be sent through our Contact Us form or through email.
Visit a Nearby Branch
To Report a Lost or Stolen ATM or Debit Mastercard®
During regular business hours:
Wealth Management Services
Patrick Dougherty and David Kelson, Jr.
295 Washington Street, Weymouth 781.682.3209
Albert Smith, Jr.
1530 Main Street, South Weymouth 781.682.3217
When requested by a South Shore Bank customer service representative, click here to direct chat with a specific agent. You will be provided with an access token by the agent to initiate a direct chat session.