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Contact Us

By Phone

Main phone: 
(781) 682-3715 or toll-free: (800) 875-3553

Telephone Banking:
(781) 335-7512 or toll-free: (800) 419-1700

Main Fax:
(781) 337-8513

By Mail

Administrative Offices
1530 Main Street
South Weymouth, MA 02190

Contact Us Online

Please fill out our Personal Contact Us Form or Business Contact Us Form

Please Note: Information sent in these manners is not secure and is not reviewed during non-business hours. Time-sensitive requests or private information, such as account numbers, should not be sent through our Contact Us form or through email.

Customer Information Center

(781) 682-3715 or toll-free: (800) 875-3553


Monday - Friday: 7 am to 7 pm
Saturday: 7 am to 2 pm

Routing Number: 211371447

By Visiting a Nearest Branch

Find a Location

To Report a Lost or Stolen ATM or Debit Mastercard®

During regular business hours:
(781) 682-3715 or toll-free: (800) 875-3553

After hours:

(800) 554-8969

Agent Connect

When requested by a South Shore Bank customer service representative, click here to direct chat with a specific agent.  You will be provided with an access token by the agent to initiate a direct chat session.