Customer Information Center
Monday - Friday: 7 am to 7 pm
Saturday: 7 am to 2 pm
(781) 335-7512 or toll-free: (800) 419-1700
1530 Main Street
South Weymouth, MA 02190
Contact Us Online
Please Note: Information sent in these manners is not secure and is not reviewed during non-business hours. Time-sensitive requests or private information, such as account numbers, should not be sent through our Contact Us form or through email.
Visit a Nearby Branch
To Report a Lost or Stolen ATM or Debit Mastercard®
During regular business hours:
Braintree Office: Patrick C Dougherty (781) 664-6354; Albert A Smith, Jr. (781) 682-3217
Weymouth Office: David W Kelson, Jr. (781) 682-3209
When requested by a South Shore Bank customer service representative, click here to direct chat with a specific agent. You will be provided with an access token by the agent to initiate a direct chat session.