South Shore Bank Announces New Chief Credit Officer

Carolyn Normand joins South Shore Bank as its new Chief Credit Officer. Carolyn brings more than 15 years of hands-on experience in credit administration and risk management with a proven record as a collaborator, innovator, and skilled banking leader. Carolyn will work across all areas to help grow and expand the bank’s lending portfolio with an expert eye on the appropriate risk appetite. She will report directly to Chief Commercial Banking Officer Stephen DiPrete and be active across the spectrum at the region’s leading community bank.

Carolyn is joining us at the perfect time to lead our credit department into the future,” said South Shore Bank CEO James Dunphy. “Carolyn is an elite industry professional with all the skills critical to properly building a credit department, such as relationship building, training, and mentoring. We look forward to her enhancing our current team and building a strong future at South Shore Bank.”

Carolyn Normand is poised and prepared to build a team that enhances South Shore Bank and the clients it serves. “My goal is to build and mentor the best credit team on the South Shore while providing our personal and commercial banking clients with sound credit strategies, allowing them to manage their credit and finances with reduced risk and a strengthened position for growth.”

Carolyn most recently held the title of Senior Credit Officer for People’s United Bank. Prior to that, she worked at Rockland Trust as the FVP, Commercial Credit Officer, and Credit Manager, overseeing 25 team leaders and analysts. Carolyn has also held various credit and underwriting positions at Santander and Wells Fargo. Carolyn currently serves on the Board of the Risk Management Association (RMA) New England Chapter, is a Committee Member of the RMA Boston Women’s Affinity Group, and a member of Boston Women in Finance. Carolyn, who resides in Plymouth, earned a bachelor’s degree in Accounting from the University of Massachusetts Dartmouth, a master’s degree from the New England College of Business and Finance in Business Ethics and Compliance, and a Certificate in Woman Leadership from Cornell University.
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