We want to make your transition over to South Shore Bank simple and easy! Follow these 5 steps in the easy-to-use switch kit below and you’ll find your transition to South Shore Bank is just...better!
If you'd rather chat with one of our Personal Banking Advisors give us a call! We're here to make your switch as seamless and simple as possible. Of course, you can always stop by any branch or call our Client Information Center at 781.682.3715.
2. Move your direct deposit.
Simply download and complete the Direct Deposit Change Notice form. Bring this form to your employer’s Human Resources department to authorize the change.
To switch government direct deposits, such as social security, call the numbers below and make the change over the phone.
- Social Security: 800.772.1213 TTY 800.325.0778
Civil Service Retirement: 888.767.6738 TTY 800.878.5707
Veterans Compensation and Pension: 877.838.2778 TTY 800.829.4833
3. Change Automatic Payment Deductions.
- If you have automatic payments that you would like withdrawn from your South Shore Bank account, simply download and complete the Automatic Payment Change Notice form and send this to each vendor.
4. Sign up for Online Banking with Free Bill Pay and Mobile Banking.
South Shore Bank’s Online Banking allows you to access your accounts from anywhere you have internet connection. You can view balances, transactions and transfer funds. You can even pay bills with just the click of a button. Plus, when you enroll in Mobile Banking, you can access your account information from any mobile phone with either text message or mobile web access.
5. Close your old account.
Once your South Shore Bank account has been opened and your direct deposit is being properly credited, you should notify your previous institution to close your account, using the Authorization to Close Account form. You should bring this form to South Shore Bank so we can notarize it for you. It is typically a good idea to have your former account remain open until your statement arrives to verify that all of your checks have cleared before closing the account. You should immediately destroy any ATM/Debit cards as well as your remaining checks. If you bring your checks to us, we’ll be happy to shred them for you.