It is with much appreciation and gratitude that I thank you and your staff members who helped us obtain the PPP loan. With your assistance, a process which seemed initially overwhelming, became much easier.
From the beginning to the completion of the application process, your staff was available to answer questions. During a trying time in our country with concerns and nervousness about the unknown COVID-19 virus and business shutdowns, it was truly nice to have South Shore Bank guide us through the loan dilemma.
The positive reassurance and timely manner in which the loan deadline was completed will be remembered by Braintree Rug Company. When it comes time for recommending a bank, or taking a business loan, South Shore Bank will not be forgotten.
I was pleasantly surprised when Jackie Maffeo called me to tell me the good news. Our PPP loan was forgiven! The personal call was most thoughtful.