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SSBZelle

Send Money with Zelle

Zelle is a convenient way to send money
using your mobile banking app
or online banking account.


Whether it’s saving you a trip to the ATM or taking out the guesswork of divvying up the lunch tab, Zelle is a fast, safe and easy way to send and request money. Funds are sent directly to the recipient’s account in a matter of minutes1, and all you need is the recipient’s email address or U.S. mobile phone number.

Mobilize your money
with Zelle.

SENDREQUESTSPLIT
Send money
fast in just a
few steps.
Settle up with
roommates, friends
and more, regardless
of where they bank2.
Easily divide the
check for dinner, coffee
and more.

 

Frequently Asked Questions

WHAT IS ZELLE®?

Zelle is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes1. With just an email address or U.S. mobile phone number, you can send money to people you know and trust, regardless of where they bank2.

WHO CAN I SEND MONEY TO WITH ZELLE?

You can send money to friends, family and others you trust2. Since money is sent directly from your South Shore Bank account to another person's bank account within minutes1, it's important to only send money to people you trust, and always ensure you've used the correct email address or U.S. mobile number. When using Zelle, at least one side of the transaction (sender or receiver) must have access to Zelle through their bank or credit union.

HOW DO I USE ZELLE?

To get started, whether you are on South Shore Bank’s full website or on South Shore Bank’s mobile app, you would need to press on Bill Pay to access Zelle. Enter your email address or U.S. mobile phone number (Social Tokens), receive a one-time verification code, enter it, accept terms and conditions, and you're ready to start sending and receiving with Zelle.

To send money using Zelle, simply select someone from your mobile device's contacts (or add a trusted recipient's email address or U.S. mobile phone number), add the amount you'd like to send and an optional note, review, then hit "Send." In most cases, the money is available to your recipient in minutes1.

To request money using Zelle, choose "Request," select the individual(s) from whom you'd like to request money, enter the amount you'd like to request, include an optional note, review and hit "Request"3.

To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle.

Click here to watch a short video on how to use Zelle.   

SEE MORE FAQs

Don’t have our mobile app?
Download it for free:

Download on the App Store                  Get it on Google Play

App Store is a service mark of Apple Inc. Android, Google Play, and the Google Play logo are trademarks of Google Inc. Data charges may apply. Check with your mobile phone carrier for details. Apple and the Apple logo are trademarks of Apple Inc, registered in the U.S. and other countries. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC. and are used herein under license.

 

1 Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle.
2 Must have a bank account in the U.S. to use Zelle.
3 Mobile carrier fees may apply.