Lobbies Closed - Drive-ups OPEN
For the safety of our visitors and employees, and to do our part in reducing the spread of Coronavirus (COVID-19), effective Tuesday, March 17, all South Shore Bank banking offices will be limited to drive-up and ATM/Face2Face transactions only. All banking lobbies will be temporarily closed to the public until further notice.
Our Customer Information Center (CIC) will continue to be available for telephone assistance, and our online banking, mobile banking, and automated telephone banking line will continue to be in operation.
We are deeply committed to serving our clients and understand that financial institutions are a vital part of economic stability. As a community bank, we will continue to meet the needs of our clients and communities while maintaining a safe and healthy place of business for our clients and employees.
Ways you can continue to bank safely
Online and Mobile Banking – Pay bills, transfer money between accounts, check balances and recent account activity, deposit a check, set up alerts, and open a new account on our secure site.
Face2Face Live Teller ATMs – Have your ID available to cash a check, make a deposit of cash or check, withdraw cash, transfer funds between accounts, and check balances. Out "live" tellers will assist you through the video screen with your transactions or any questions you may have. The Face2Face ATMs are available M-F 7-7; Sat 7-2.
ATMs – Use your ATM or debit card to deposit cash or checks, withdraw or transfer funds between accounts, and check balances at our network of locations, including more than 8,000 7-Eleven ATMs throughout the country without incurring any fees or surcharges.
Customer Information Center (CIC) – Our service team can help with your banking questions or quickly put you in touch with an expert if needed. Current hours are M-F 7-7; Sat 7-2. Contact us at 781-682-3715 or email CIC at SouthShoreBank dot com.
Appointments for in-person, in-branch service such as access to your Safe Deposit Box, please contact our Customer Information Center (CIC) at 781-682-3715 or email CIC at SouthShoreBank dot com.
To stay informed on future updates, please visit www.southshorebank.com/coronavirus.
We look forward to restoring full service at all locations as soon as possible. Thank you for your partnership and your business.