If you lose your ATM or debit card, contact us immediately to cancel your card and request a new one. During business hours, please contact our Customer Information Center at (781) 682-3715. After business hours, please call (800) 554-8969.
A:Rest assured, your deposits at South Shore Bank are 100% safe. South Shore Bank is insured through the Federal Deposit Insurance Corporation (FDIC) and Depositors Insurance Fund (DIF). All deposits at South Shore Bank are insured in full. Each depositor is insured by Federal Deposit Insurance Corporation (FDIC) to at least $250,000. All deposits above the FDIC insurance amount are insured by Depositors Insurance Fund (DIF).
When you use an ATM at a financial institution where you don't have an account, that institution may charge you an access fee or "surcharge". South Shore Bank is a member of the SUMSM Network, so all you have to do is look for ATMs that have the "SUM" logo, and you won't pay a surcharge. There are more than 2,800 SUM ATMs throughout the Northeast.
For more information about the SUM Network or a detailed listing of participating SUM ATM locations, click here.
A:Image checks replace stacks of canceled checks with a clear, sharp image on your statement of each check paid (front only). This convenient service is provided to our customers at no additional charge.
A:A federal law, known as Check 21, makes it easier for banks to electronically transfer check images instead of physically transferring paper checks in order to make check processing faster and more efficient. Instead of receiving cancelled checks with your monthly statement, you will receive images of your cancelled checks.
Enroll by going to the App Store or Android Market and search South Shore Bank or for Text Banking or Mobile Web Banking, go to the Options Menu in Online Banking, scroll down to Mobile Banking and complete the form. A text message will be sent to your mobile device with instructions for logging on. It’s that easy!
Virtually any cell phone can use the SMS service, even many prepaid cell phones. As long as the phone is capable of sending and receiving SMS text messages (and the service plan supports text messaging), account balances and transaction histories are available. Reply HELP to 48179 for help. Reply STOP to 48179 to cancel. Message and data rates may apply.
Phones with internet access and a browser that supports xhtml pages can use Mobile Browser services. Mobile Browser is the most common means of accessing accounts from a mobile phone. Using Mobile Browser services requires no phone-based software beyond a compatible web browser.
Users with smart phones (such as the Apple®iPhone® or Android Phones) also have the option of downloading a full featured APP (application) that takes advantage of the enhanced features found in their devices. This downloaded software gives the user account access through APP services.
Only APP (application) services require software to be installed. Like computers, smart phones use an operating system to run specific applications for many of their functions. Phones using APP services can install a full-featured application written specifically for their operating system. Users of smart phones are accustomed to downloading and installing applications.
Phones using SMS text and Mobile Browser services do not require any software to be loaded to the individual device.
NOTICE OF EXPIRATION OF THE TEMPORARY FULL FDIC INSURANCE COVERAGE FOR NONINTEREST-BEARING TRANSACTION ACCOUNTS
By operation of federal law, beginning January 1, 2013, funds deposited in a noninterest-bearing transaction account (including an Interest on Lawyer Trust Account)
no longer will receive unlimited deposit insurance coverage by the Federal Deposit Insurance Corporation (FDIC). Beginning January 1, 2013,
all of a depositor's accounts at an insured depository institution, including all noninterest-bearing transaction accounts, will be insured by
the FDIC up to the standard maximum deposit insurance amount ($250,000), for each deposit insurance ownership category.
The term "noninterest-bearing transaction account" includes a traditional checking account or demand deposit account on which the insured depository institution pays no interest. It also includes interest on Lawyers Trust Accounts ("IOLTAs"). It does not include other accounts, such as traditional checking or demand deposit accounts that may earn interest, NOW accounts, and money-market deposit accounts.
For more information about FDIC insurance coverage of transaction accounts, visit www.fdic.gov.